It's not about us. Since 2010, we’ve made our balms with one thing in mind: you!
To ensure the quality and integrity of our products, we develop and produce in our dedicated NOP and Ecocert certified manufacturing facility. Our ingredients are clearly (and correctly) listed on our product. Our priority is to make Hurraw! the finest balm available; a trusted product to be used by everyone regardless of lifestyle.
Let's put the concept ahead of the profit, the user ahead of the maker, the collective ahead of the individual.
Expand the topics below for more details:
Ecocert COSMOS is a certification for natural and organic cosmetics. It is highly respected for its precise, legitimate and thorough yearly auditing processes for sustainable practices in cosmetic manufacturing.
We are proud to say that all of our balms (except Aura) are Ecocert COSMOS NATURAL certified! Our manufacturing facility is also Ecocert certified.
One of the reasons our balm is not applicable for the COSMOS ORGANIC seal is simply because we use vegan candelilla wax. This wax is wild grown and therefore not "organic" certifiable.
We are happy to provide a current copy of our Ecocert COSMOS certificate if needed.
Hurraw! Balm participates in the NOP (National Organic Program). We are audited yearly to obtain certification by the Montana Department of Agriculture. We are a certified organic handler and our manufacturing facility is also certified under the NOP program.
One of the reasons our balm is not >95% organic is simply because we use vegan candelilla wax. This wax is wild grown in Mexico and not "organic" certifiable.
Organically certified cosmetics are being seen less and less on the market as fewer are being made with real food ingredients. We feel it is important to source organic ingredients for our balms and support the NOP program.
It is still a fight to keep the agro-industrial complex out of our food (and cosmetic) system. Continuing to support certified organic companies and products is an important step in keeping your food chain clean and having value regenerated at every step of the process; from seeds to growing to manufacturing to retailing.
The % of organic ingredients is listed on each product page and is also listed on each balm label near the ingredient panel. We are happy to provide a current copy of our NOP certificate if needed.
According to the Organic Trade Association, “The use of genetically modified organisms (GMOs) is prohibited in 'made with organic' products."
Our ingredients are plant based. Hurraw! Balm is a certified vegan company through Vegan Action (Vegan.org). We are also registered by the VeganSociety (VeganSociety.com).
Hurraw! Balm is a Certified Cruelty Free company.
No animal products (ie: beeswax) are included in our products. We are proud to be CCIC approved. The Coalition for Consumer Information on Cosmetics provides the leaping bunny logo which assures our cruelty free standards (no animals are used/harmed/tested on in any stage of the manufacture of our product, including our suppliers).
Hurraw! Balm is proud to be a part of PETA's cruelty-free company program. We inspire DAILY to live a life that has the least amount of harm. Using any resource, creating any product, making decisions affects all lives on this planet. We feel that these efforts are familiar to our customers; we're all in this together!
Hurraw! Balm ingredients are cosmetic and food-grade ingredients. Safety testing takes place on Human panels via independent labs.
Common Question: What about China?
As of June 30th, 2014 mandatory animal testing can be waived by foreign companies who create cruelty-free products by applying with the CFDA or by participating in cross-border e-commerce. While we do not currently sell our products on the Chinese market, it is possible for customers in China to buy cruelty-free products from importers that meet the CIRS (Cosmetics Regulatory Complaince Division) standards.
We formulate within the IFRA safety guidelines for ingredient, essential oil and flavor incorporation percentages which apply to 'leave-on' cosmetic products.
EU Cosmetic Regulation (EC) 1223/2009:
A Product Information File (PIF) is required for every cosmetic product that is placed on the EU market, as stated by the Cosmetic Regulation (EC) 1223/2009. Hurraw! Balm, including formulations, certifications, and labeling is fully compliant with all EU regulations and fully notified on the CPNP (Cosmetic Products Notification Portal). If you are a reseller in the EU who is having import issues, please contact us and we’ll make sure our RP (Responsible Person) is in contact with import authorities in your country. Our RP is listed on the label of every tube that enters the European market.
Hurraw! Balm contains certified organic, cold pressed and mechanically extracted (centrifuged and expeller pressed) nut/seed oils and butters that have been processed at low temperatures and still retain their essential nutrients and enzymes. Although more expensive, the quality of cold pressed oils and raw butters is superb.
Common Question: What about Raw Foodism?
Raw foodies that maintain a strict diet of food processed at under 120° and want to retain the integrity of this practice into their cosmetic use should be aware that our cold-pressed oils are subject to heat above 120° (but less than 155°) for a short interval during the production of each batch. We feel that the integrity of the raw ingredients is evident in each tube.
Fair Trade and Beyond:
Fair Trade certification is a good first step toward ensuring fair prices for labor and product and for taking working conditions into consideration, however it often falls short of addressing the value chain.
An unfortunate side-effect of Fair Trade certification is that a percentage of each product goes to the certifying agency (that’s right, certifying agencies aren’t working for free). Fair Trade certifications require that the farmers and other small businesses pay fees and maintain a presence on the Fair Trade register, which translates to higher prices for their goods, and thus higher prices for the finished products.
We prefer to work directly with farmers or via distributors with NGO's. While we do choose to purchase Fair Trade Certified products in some cases, Hurraw! Balm is not a Fair Trade Certified company.
We believe that our purchasing ethics truly benefit the farmer, the distributor, the product and you.
Hurraw! Balm's are gluten free. We are not a certified gluten free company. Our balms are tested annually by a 3rd party lab and are shown to be gluten free (less than 2.5ppm gliadin).
Cal Prop 65:
Hurraw! Balm, in accordance with US California Proposition 65 (Superior Court of the State of California) County of Alameda Court Case No. 01-032306 is subject to yearly analysis and approval. If you are a reseller in California who needs a copy of our certs on file, give us a shout.
According to the Organic Trade Association, “The use of genetically modified organisms (GMOs) is prohibited in 'made with organic' products."
Kosher: Kosher refers to a set of intricate biblical laws that details the types of food that those of Jewish faith may eat and the ways in which it may be prepared. To be certified Kosher, all ingredients in every product (Meat, Dairy & Pareve)‚ as well as the process of preparing the product, must be certified for kosher compliance.
Hurraw! Balm is not a certified Kosher company. We respect consumers interest in Kosher certification, but as we are a Vegan product, we do not feel this certification benefits our ingredients or process.
We are happy to provide our vendors with a named certificate for PL. Simply send us your details.
Oils can be extracted in different ways and we think it matters.
Cold pressed: Raw seeds, fruits or nuts are pressed under high pressure plates. Low heat is generated. The oils are filtered during or after the pressing process to remove any remaining plant particles. The oils retain their flavor, aroma and nutritional value. Shelf stability varies. The left over seed cake can be repurposed as feed or composted.
Expeller pressed: Raw seeds, nuts or fruits are usually passed through a rotating type screw grinder; the husks (cake) go one way, the oil the other. Expeller pressing is usually performed at lower temps but the grinding process (friction) does create some heat. How much heat often depends on the equipment being used and the seed or nut being screwed ;) The oil is filtered using physical methods (clays and steam are often used to lighten and deodorize the oils). Nutritional value still mostly intact. Shelf stability varies based on processing temps. The left over seed cake can be repurposed as feed or composted.
Refined: High heat. Usually employs petroleum based hexane or other volatile solvents at some point in the process. In trying to squeeze every last drop of oil out of a seed with solvents, the seed "leftovers" are now considered toxic. They can't be used for anything and must be disposed of as hazardous waste. Refinement increases yield and shelf life but also contributes to a loss of nutrients and ingredient integrity.
Our balms are made with...
Prunus amygdalus dulcis (sweet almond) oil
CAS#90320-37-9 / EINECS#291-063-5 Function: Moisturizer
Exceptionally rich in nourishing fatty acids. It moisturizes, softens, and re-conditions superbly. Non-mono-culture, organic grown almonds are becoming difficult to source and we have moved away from it's use in our balms. Our Almond Lip Balm and Almond Neroli BalmTOO still contain organic almond oil.
Organic Certificate: YES Extraction: EXPELLER PRESSED Vegan: YES Source: California/Italy/Spain
Apricot Kernal Oil
Prunus armeniaca (apricot) kernal oil
CAS #68650-44-2 / EINECS #272-046-1 Function: Moisturizer
High in vitamins A and E. Great for sensitive and mature skin.
Organic Certificate: YES Extraction: COLD PRESSED VIRGIN UNREFINED Vegan: YES Source: Kenya
Buglossoides arvensis (ahiflower) seed oil
Uniquely rich in the essential fatty acids, stearidonic acid (SDA) and gamma-linolenic acid (GLA). Anti inflammatory and deeply absorbative.
Organic Certificate: NO Extraction: COLD PRESSED Vegan: YES Source: United Kingdom
Argania spinosa (argan) kernel oil
CAS#223747-87-3 / EINECS#273-313-5 Function: Skin Conditioner
‘Liquid Gold" they say... Super restorative and moisturizing.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Source: Morocco
Persea gratissima (avocado) oil
CAS #8024-32-6 / EINECS #232-428-0 Function: Skin Conditioner
Cold-pressed, thick, green, and vitamin rich (A & E). Full of essential fatty acids.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Source: California/Kenya
Adansonia digitata (baobab) seed oil
CAS #91745-12-9 / EINECS #294-680-8 Function: Skin Conditioner
Cold-pressed, thick, golden yellow, and vitamin rich (C, A & E). Restorative, rich in essential fatty acids and antioxidants.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Source: Africa
Borage Seed Oil
Borago officinalis (borage) seed oil
CAS #84012-16-8 / EINECS #281-661-4 Function: Moisturizer
Delicate and light. High in gamma-linolenic acid and readily absorbed by skin.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Source: Canada/New Zealand
Ricinus communis (castor) seed oil
CAS#8001-79-4 / EINECS#232-293-8 Function: Emollient
A natural emollient from India, our organic, cold pressed, castor oil makes an excellent protective barrier against harsh conditions; anti-inflammatory and very soothing.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Source: India
Common Question: What about Hexane?
Our Castor Oil is cold-pressed. Hexane is not used to extract the oil from the seeds, therefore it is hexane free.
Common Question: What about Ricin?
Ricin is a lectin that is toxic to humans. “Ricin does not partition into the oil because it is water-soluble, therefore, castor oil does not contain ricin...(Cornell University Dept. of Ag).” Our castor oil is cold-pressed, ricin free and recognized as ‘food grade’. Cold pressed castor oil has been used internally for hundreds of years in Ayurvedic medicine. Our castor oil is organic and comes from India. The waste material is properly disposed of by high temperature burning.
Chia Seed Oil
Salvia hispanica (chia) seed oil
CAS #993384-40-8 / EINECS #297-250-8 Function: Botanical moisturizer
Exceptionally high in Omega 3’s. Highly absorbable and great for sensitive skin.
Organic Certificate: YES Extraction: COLD PRESSED FILTERED Vegan: YES Source: Peru
Cocos nucifera (coconut) oil
CAS#8001-31-8 / EINECS#232-282-8 Function: Moisturizer
A fabulous moisturizer and super for soothing inflammation. We use coconut oil that has been extracted using a centrifuged method. This method gently separates fresh coconuts and allows a pure raw oil to be obtained.
Organic Certificate: YES Extraction: CENTRIFUGED Vegan: YES. Source: Mexico
coconut oil can be extracted in a few ways...
Centrifuged: Fresh coconut flesh is plate pressed. Mixture is “spun” to separate oil and water. Little to no heat generated. Oil remaining is considered raw. It smells of delicious coconuts, is creamy and lighter in texture.
Cold pressed: Grated and dried coconut flesh is pressed. Temperatures can vary resulting in different tastes and smells. A more “intense” toasted type coconut flavor. Heavier in texture and best suited for cooking.
Expeller pressed: Dried coconut flesh is put through a rotating press. Most popular method of extraction for coconut oil. Generates a good amount of heat and oil must be filtered and cleaned. Does not smell like coconut oil, can sustain high cooking heat but nutritionally pretty void. MCT (fractionated coconut oil) is a solvent derived bi-product.
Green Tea Seed Oil
Camellia sinensis (green tea) seed oil
CAS #90045-73-4 / EINECS #283-519-7 Function: Skin Conditioner
Non greasy, deeply absorbed, nutrient rich and a wonderful moisturizer.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Source: China
Simmondsia chinensis (jojoba) seed oil
CAS #68916 / EINECS #289-964-3 Function: Skin Conditioner
Arizona grown. Holds properties that are very similar to our skin's own; deeply absorbed, nutrient rich and a wonderful moisturizer.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Source: Arizona
Kukui Nut Oil
Aleurites moluccana (kukui) nut oil
CAS #8015-80-3 / EINECS #NA Function: Moisturizer
Thick, rich and luscious. Very emollient and moisturizing.
Organic Certificate: N/A. Extraction: COLD PRESSED CLAY REFINED Vegan: YES Source: Denmark
Macadamia Nut Oil
Macadamia integrifolia (macadamia) nut oil
CAS #438545-25-6 / EINECS #NA Function: Moisturizer
Super stable and high in monounsaturated fatty acids.
Organic Certificate: YES Extraction: COLD PRESSED FILTERED Vegan: YES Source: Australia
Marula Seed Oil
Sclerocarya birrea (marula) seed oil
CAS #68956-68-3 Function: Moisturizer
South African fruit oil. Emollient, nourishing and highly absorbable.
Organic Certificate: YES Extraction: COLD PRESSED VIRGIN Vegan: YES Source: Namibia
Limnanthes alba (meadowfoam) seed oil
CAS #153065-40-8 /EINECS #310-127-6 Function: Skin Conditioner
Oregon grown. Highly emollient and nutrient rich with moisturizing and rejuvenating capabilities. Being a highly sustainable oil, we swapped to using it (vs almond oil) in our balms.
Organic Certificate: NO, not available Extraction: EXPELLER PRESSED Vegan: YES Source: Oregon
Moringa Seed Oil
Moringa oleifera (moringa) seed oil
CAS #93165-54-9 / EINECS #NA Function: Moisturizer
Emollient and nourishing, gentle for sensitive skin. Vitamins A and C present.
Organic Certificate: YES Extraction: COLD PRESSED VIRGIN FILTERED Vegan: YES Source: India
Olea europaea (olive) fruit oil
CAS#111-02-411102 / EINECS #8001-25-0 Function: Skin Conditioner
Nutrient rich fruit that has been honored for over 5000 years. Rich in antioxidants, vitamins A & E; natural squalane properties moisturize, repair and protect.
Organic Certificate: YES Extraction: COLD PRESSED EXTRA VIRGIN Vegan: YES Source: Italy
Papaya Seed Oil
Carica papaya (papaya) seed oil
CAS #84012-30-6 / EINECS# 281-675-0 Function: Skin Conditioner
Rich in the enzyme papain and vitamin A, a skin soother.
Organic Certificate: NO (see note on ‘Organic’ below ). Extraction: COLD PRESSED EXTRA VIRGIN Vegan: YES Source: Turkey/Mexico
Pomegranate Seed Oil
Punica granatum (pomegranate) seed oil
CAS#84961-57-9 / EINECS#284-646-0 Function: Emollient
Anti-inflammatory and high in antioxidants and a great source of the essential fatty acid Punicic.
Organic Certificate: NO (see note on ‘Organic’ below). Extraction: REFINED (NON SOLVENT) Vegan: YES Source: Turkey
Primrose Seed Oil
Oenothera biennis (evening primrose) seed oil
CAS #90028-66-3 / EINECS #289-859-2 Function: Botanical Emollient
Delicate and light oil. Super moisturizing and high in essential fatty acids.
Organic Certificate: YES. Extraction: COLD PRESSED Vegan: YES Source: China
Raspberry Seed Oil
Rubus idaeus (raspberry) seed oil
CAS#84929-76-0 / EINECS#284-554-0 Function: Emollient
High in tocopherols and polyphenols, absorbs in skin beautifully.
Organic Certificate: NO (see note on ‘Organic’ below). Extraction: COLD PRESSED, VIRGIN Vegan: YES Source: Chile
Rosehip Seed Oil
Rosa rubiginosa (rosehip) seed oil
CAS#92347-25-6 / EINECS#296-213-3 Function: Emollient
High in Vitamin C to help combat dryness and aid in rejuvenation.
Organic Certificate: YES Extraction: COLD PRESSED Vegan: YES Sourced: Bulgaria
Sacha Inchi Seed Oil
Plukenetia volubilis (sacha inchi) seed oil
CAS #NA / EINECS #NA Function: Moisturizer
Nutty, thick and earthy. High in Omega 3’s and 6’s. Super moisturizing.
Organic Certificate: YES. Extraction: COLD PRESSED VIRGIN Vegan: YES Source: Peru
Safflower Seed Oil
Carthamus tinctorius (safflower) seed oil
CAS#8001-23-8 / EINECS#232-276-5 Function: Emollient
Excellent emollient. Moisturizes superbly with a near identical fatty acid profile to almond oil. Golden in color and thus, higher in cartenoids. Sustainable, drought resistant; high oleic and grown and pressed here in Montana.
Organic Certificate: YES. Extraction: EXPELLER PRESSED / FILTERED. Vegan: YES Direct farm sourced and pressed four hours away in Montana :)
Sea Buckthorn Oil
Hippophae rhamnoides (sea buckthorn) seed oil
CAS #90106-68-6 / EINECS #290-292-8 Function: Skin Conditioner
High in carotenes lending to it’s deep orange hue. Contains the elusive Omega 7, which can assist in skin health.
Organic Certificate: YES Extraction: COLD PRESSED. Vegan: YES Source: China
Sesamum indicum (sesame) seed oil
CAS#8008-74-0 / EINECS#232-370-6 * Function: Skin Conditioner
Super hydrating and penetrates quickly; full of fatty acids to protect and nourish.
Organic Cert: YES. Extraction: COLD PRESSED. Vegan: YES Source: Mexico/Texas
In our Kapha Lip Balm, the sesame oil is given an herbal infusion of Tulsi. Ocimum sanctum leaf powder / CAS #91845-35-1 / EINECS # 295-208-3
In our Pitta Lip Balm, our sesame oil is given an herbal infusion of Amalaki. Emblica officinalis fruit powder / CAS #90028-28-7 / EINECS #289-817-3
In our Vata Lip Balm, our sesame oil is given an herbal infusion of Ashwagandha. Withania somnifera root extract / CAS # 90147-43-6 / EINECS #290-434-9
Sunflower Seed Oil
Helianthus annuus (sunflower) seed oil
We do not use sunflower oil in our balms but our natural tocopherol preservative is made from sunflower oil. Therefore it is listed on the label as per EU cosmetic and INCI regulations.
Calophyllum inophyllum (tamanu) oil
CAS #241148-25-4 / EINECS #310-127-6 Function: Botanical skin conditionerl
Medicinal, thick, green and gorgeous. Uniquely earth-like in scent.
Organic Certificate: YES. Extraction: COLD PRESSED VIRIGN UNREFINED Vegan: YES Source: Madagascar
Theobroma cacao (cocoa) seed butter
CAS #8002-31-1 / EINECS #310-127-6 Function: Skin Conditioner Organic Certificate: YES Extraction: RAW/COLD PRESSED Vegan: YES Source: Peru
We only use one straight from nature plant butter here at Hurraw! = cacao butter. Cacao butter softens and moisturizes skin superbly.
True plant “butters” are few: cacao, kokum, mango, moringa, babassu, capuaca, and shea butter. Because high refinement is required of every plant butter for use in cosmetics except cacao; it is our first and only choice.
Due to the lack of regulation in the US cosmetic market, you will usually see hydrogenated oils enticingly (and incorrectly) listed on cosmetic labels as “butters”: hemp butter, avocado butter, aloe butter, green tea butter, almond butter, coffee butter, chia butter, macadamia butter, jojoba butter, etc. etc. = no such thing. These “butters” are basically 90%+ vegetable shortening (usually palm or soy) mixed with a liquid plant oil to make them soft and appear “buttery.”
Common Question: Are the cacao beans roasted prior to pressing?
Roasting cacao beans (nibs) makes amazing chocolate and roasting also adds a boost to the delicious "cacao" smell of cacao butter but we choose to keep our cacao in it's natural state; unprocessed and raw. We feel this is better for all things skin ;)
Common Question: What about the worldwide cacao shortage?
It's true, cacao is definitely feeling the heat from global warming and the future is unknown. Rising temperatures are causing more crop infestations and failures and it is a concern. Our supply is from farmer owned, organic and pesticide free cacao farms.
Euphorbia cerifera (candelilla) cera
CAS#8006-44-8 / EINECS#232-347-0 Function: Binder - used in all balms
We use premium quality candelilla wax that is sustainably collected from candelilla shrubs in Mexico. Combining this wax with our cold-pressed oils and cacao butter provides an excellent long lasting protective shield. This plant wax is vegan, a cruelty free alternative to beeswax and a sustainable alternative to petroleum waxes (paraffin, microcrystalline, etc.) and other solvent derived (rice bran) or palm derived (carnauba) waxes.
‘Beyond Fair Trade’ sourced from Mexico (cruelty-free harvest). Organic Certificate: NO *wildcrafted (This product is not farmed, grown in nature and sustainably harvested.) Vegan: YES
Common Question: Is your wax Organic?
No. One of the reasons our balm is not >95% organic is simply because we use vegan candelilla wax. This wax is wild grown and processed in Mexico but it is not, and never will be, certified organic. Because wax is technically not a "food," we can’t certify it as organic based on agricultural standards or include it in the organic %.
Wax is listed as an allowed non-organic, non-synthetic ingredient on the national list (National Organic Program (NOP) § 205.605(a) and is allowed in organically labeled products. It is annotated that it must be non-synthetic (derived from the plant using natural processes, without prohibited solvents: hexane, etc.).
Carbon, clay and hydrogen peroxide are used in the processing of our wax which allows us to use in “made with organic...” products.
Common Question: What about sulphuric acid?
Carbon, clay and hydrogen peroxide are used to prepare the wax for cosmetic use. Due to this cleaner final processing, there is no sulphuric acid in our wax.
Common Question: What about Cruelty Free transport?
Pack mules are no longer used in the harvest of our candelilla wax.
Common Question: What about labor?
A recent documentary revealed unsafe working conditions in the candelilla fields. Our supplier is aware of this documentary. We have assurance that field staff are supplied with a safe work environment and good wages. This documentary does not represent or reflect the working environment of our manufacturers suppliers.
Function: Binder/Emollient - used in BalmTOO and Aura Balm
An excellent botanical emollient. Also known as jojoba wax. Made via the redistribution of fatty acids and fatty alcohols present in jojoba oil. Solvent free. Sourced/Manufatured: United States Organic Certificate: most waxes not certifiable. Vegan: YES
Hydrogenated Olive Oil
Function: Binder/Emollient - used in Aura Balm
Olive oil is hydrogenated to turn it into a creamy white hard wax. Hydrogenation is commonly used to convert unsaturated fats and oils (liquid) to saturated fats and oils (solid). Sourced/Manufactured: Italy Organic Certificate: waxes not certifiable. Vegan: YES
Common Question: Isn’t hydrogenation bad?
Ingesting hydrogenated oils, not so great. Using them externally, depends. Because there is no regulation in the US cosmetic market, you will usually see hydrogenated oils enticingly (and incorrectly) listed on cosmetic labels as “butters”: hemp butter, avocado butter, aloe butter, green tea butter, almond butter, coffee butter, chia butter, macadamia butter, jojoba butter, etc. etc. = no such thing. These “butters” are basically 90%+ vegetable shortening (usually palm or soy) mixed with a liquid oil to make them soft and appear “buttery”.
Olive Oil Unsaponifiables
Olea Europaea (olive) oil unsaponifiables
Function: Humectant used in Aura Balm
Naturally derived from olives after pressing. An unsaponifiable is part of a plant oil that is remaining after processing. Rich in squalane and sterols. Moisture retentive and nourishing. Sourced/Manufactured: Italy Organic Certificate: waxes not certifiable. Vegan: YES
"Aroma" is the INCI for Natural Food Flavor.
"Fragrance" is the INCI for synthetic scent which we do not use.
INCI is the International Nomenclature of Cosmetic Ingredients.
Our flavors (INCI: Aroma) are derived from 100% natural sources, are Organic compliant, manufactured in the USA and are USDA food grade.
Many come from pure, ethically sourced and manufactured essential oils, the others (chocolate, coconut, black cherry, papaya, banana, raspberry, etc.) are made for us from 100% natural, organically derived flavor compounds. Stay tuned, we have a pretty cool project coming out explaining what “natural” means when it comes to flavors :) and why finding ethically sourced and manufactured essential oils is becoming harder and harder.
Pimpinella anisum (anise) seed oil (steam distillation) Spain
CAS # 84775-42-8 / EINECS #283-872-7
Bergamot peel (steam distillation/FCF/Furocoumarin free /low phototoxicity) Italy
Citrus aurantium bergamia (bergamot) peel oil
CAS #8007-75-8 / EINECS #289-612-9
Cacao seed paste
Theobroma cacao (cocoa) seed paste Peru
CAS #84649-99-0 / EINECS #283-480-6
Elettaria cardamomum (Cardamom) seed oil (steam distillation) Guatemala
CAS #85940-32-5 / EINECS #288-922-1
Chamomilla recutita (matricaria) flower oil (steam distillation) Egypt
CAS #84082-60-0 / EINECS #282-006-5
Function: Skin Conditioner
Anthemis nobilis (roman chamomile) flower oil (steam distillation) Italy
CAS#8015-92-7 / EINECS#283-467-5
Cocos nucifera (coconut pulp) (Co2 extraction) Sri Lanka
CAS#8001-31-8 / EINECS#232-282-8
Coffee seed extract
Coffea arabica (coffee) seed extract (Co2 extract) Italy
CAS #84650-00-0 / EINECS #283-481-1
Abies sibirica (fir) (steam distillation) Canada
CAS #91697-89-1 / EINECS #294-351-9
Citrus paradisi (grapefruit) peel oil (folded ie: low phototoxicity) United States
CAS #8016-20-4 / EINECS #289-904-6
Green tea powder
Camellia sinensis leaf powder Japan
CAS#84650-60-2 / EINECS#_283-519-7
Eucalyptus globulus (eucalyptus) leaf oil (steam distillation) Australia
CAS #8000-48-4 / EINECS #84625-32-1
Zingiber officinale (ginger) root oil (steam distillation) Madagascar
CAS #8007-08-7 / EINECS # 283-634-2
Jasmine grandiflorum (jasmine) (Co2 and ethyl alcohol (non-remaining) India
CAS #84776-64-7/ EINECS #283-993-5
Lavendula angustifolia (lavender) wild (steam distillation) France
CAS #90063-37-9 / EINECS #289-995-2
Melissa officinalis (lemon balm) (steam distillation) France
CAS #84082-61-1 / EINECS #282-007-0
Citrus limon (lemon) peel oil (folded ie: low phototoxicity) Italy
CAS #008-56-8 / EINECS #284-515-8
Cymbopogon flexuosus oil (steam distillation) Madagascar
CAS #8007-02-1 / EINECS #283-900-8
Citrus aurantifolia (lime) oil (cold pressed & steam distilled) Mexico
CAS #90063-52-8 / EINECS #290-010-3
Citrus aurantium (neroli) (steam distillation) France
CAS #72968-50-4/ EINECS #277-143-2
Citrus aurantium dulcis (sweet orange) peel oil (folded / low phototoxicity) United States
CAS #144514-51-2 / EINECS #232-433-8
Pogostemon cablin (patchouli) (steam distillation) Indonesia
CAS #84238-39-1 / EINECS #282-493-4
Mentha piperita (peppermint) oil (steam distillation) United States
CAS #84082-70-2 / EINECS #282-015-4
Myroxylon pereirae (balsam peru) oil (steam distillation) El Salvador
CAS #8007-00-9 / EINECS #232-352-8
Common Question: Is peru balsam safe? Peru balsam (Myroxylon pereirae), when used as a fragrance ingredient, is safe according to the regulation (EC) No 1223/2009 on cosmetic products. This peru balsam is often confused with (Myroxylon balsamum) which is a different ingredient and not safe for use in cosmetics. It has a different CAS number that helps formulators tell the difference between the two, but their common names are identical and can be confusing.
Rosa damascena (rose) flower oil (steam distillation) Turkey
CAS # 8022-74-0 / EINECS #290-260-3
Citrus reticulata (tangerine) peel oil (folded ie: low phototoxicity) United States
CAS#8014-31-9 / EINECS#284-521-0
Santalum austrocaledonicum (sandalwood) (steam distillation) New Caledonia sustainable
CAS #84787-70-2 / EINECS #284-111-1
Star anise seed
Illicium Verum (anise) fruit extract (steam distillation) India
CAS # 84650-59-9 / EINECS #283-518-1
Vanilla planifolia (vanilla) fruit extract (Co2) Madagascar
CAS #8024-06-4 / EINECS #283-521-8
Vetiveria zizanioides (vetiver) (steam distillation) Haiti
CAS #84238-29-9 / EINECS #282-490-8
Cananga odorata (ylang ylang) (steam distillation) Madagascar
CAS #83863-30-3 / EINECS #281-092-1
Common Question: Are Essential Oils safe on the skin?
Essential Oils are included at 'leave-on' safety percentages via the EU IFRA limits.
Common Question: What does 'Aroma' mean on the ingredients list? We use 'Natural Food Flavors' that are made to our specifications and compliant with the IFRA. In keeping with US and EU regulations we can't list them as 'Natural Food Flavor' on our labeling, so we use the INCI; internationally approved term 'Aroma'. All of our flavors are derived from natural ingredients through various molecular distillation methods.
Common Question: Can I use your balms if I'm pregnant? When used properly, essential oils seem to be safe for use during pregnancy. However, certain essential oils are listed as "best be avoided" during pregnancy. The list is long and information varies widely based on publication so we'll just tell you what balms in our line-up we recommend avoiding: Licorice (anise), Kapha (eucalyptus), Lemon and Pitta (lemongrass). We list every essential oil on the ingredient panel. If in doubt, seek advice from your physician.
Common Question: Can babies and children use your balm? Children's skin can be sensitive. Although we follow the EU IFRA % guidelines for 'leave-on' products, we recommend doing a sensitivity test (inner wrist) and discontinuing use should any sensitivity or irritation occur.
Common Question: What about Allergens?
European Union regulations require cosmetic manufacturers highlight potential allergens. The USA has significantly less regulations on allergen listings. Potential allergens are organic compounds in essential oils and flavors that may cause an allergy; it’s always good for the consumer to know this information. As per EU regulations, any potential allergen has to be listed on the labeling. Example, you might see: "Limonene" "Linalool" Cinnamaldehyde" or "Benzyl Benzoate" listed on the label.
Common Question: What about Photo Toxicity in Citrus oils?
UVA phototoxicty comes from furocoumarins/terpenes (photosensitizers) and are present in some cold pressed citrus peel oils. They can cause sun sensitivity in certain individuals.
Although not required for US cosmetic manufacturers, we follow the safety guidelines set by the IFRA in the EU and formulate within their allowed limits for furocoumarin containing essential oils. The amount of citrus peel essential oils in any of our balms are within these allowed limits under the EU IFRA cosmetic guidelines for 'leave-on' products.
Bergaptene-free bergamont oil (Earl Grey Balm), folded grapefruit (Grapefruit Balm), folded lemon oil (Lemon Balm), folded sweet orange oil (Orange Balm), distilled lime oil (Lime Balm), folded mandarin/tangerine oil (Sun Balm) have negligible risks for phototoxicity. Expressed lime oil (Lime Balm) does contain citrus peel oil that may cause sun sensitivity in certain individuals but is used within IFRA allowed formulation limit.
Common Question: What about Hexane?
We do not use any hexane or other petroleum based solvent derived essential oils. NOP and COSMOS certifications do not allow hexane or solvents in organic ingredients or cosmetics.
Common Question: What about Alcohol?
No alcohol is added to our products or in any of our ingredients. The only alcohol present is from naturally occurring components IN the essential oil (example: anise alcohol found naturally in vanilla, etc.)
The various cold-pressed, unfiltered plant oils we use retain their natural color and you'll see this variance in our balms. Additional organic ingredients like matcha, chocolate, coffee, etc. give each flavor an even more dramatic look.
Our Black Cherry, Hazelnut and Raspberry balms contain 100% plant based ingredients and will leave a sheer tint on the lips.
Alkanna tinctoria (alkanet) root extract Pakistan
CAS # 8001-98-7
Daucus carota sativa (carrot) root extract France
CAS # 84929-61-3 / EINECS # 284-545-1
Eclipta prostrata (false daisy) extract Singapore
CAS # 93165-22-1/ EINECS #296-907-6
Synthetic fluorphlogopite - used in Aura Balm Germany
Made under high heat from minerals...in a lab. Purity is intact. Micro-plastic free and allows for ingredient traceability. Exhibits a beautiful, high intensity shimmer effect and is safe for human use. Organic Certificate: not certifiable. Vegan: YES
Common Question: Why don't you have more tinted lip balms?
The most popular colorants in cosmetics are synthetic petrochemical derived FD&C and D&C synthetic dyes and lakes like Red 6, Red 7 Lake, Yellow 5 Lake, Orange 5, etc...). Even though these are "approved" in cosmetics, it's shown that the use of petrochemical derived colors can be carcinogenic. Mined minerals (iron oxides), micas and even clays can be great options but are very hard to verify as “clean source”. They are rarely tested for their heavy metal contents and mining/labor practices are rarely disclosed. We prefer using plants. We feel it's safer.
Common Question: How are carrots used to make a tint?
Purple carrots contain anthocyanins; the prominent pigment responsible for the red, purple, and blue hues found in fruits, vegetables and flowers. The carrots color is extracted without solvents, dried and milled microfine.
Common Question: What's with the maltodextrin and citric acid in the Raspberry balm?
Maltodextrin (non gmo corn derived) is used as a flow agent for the purple carrot extract. Citric acid (sugar cane derived) is used as a preservative. Both of these are 100% plant based and safe for human consumption.
Common Question: What is alkanet root?
Alkanna tinctoria is a tiny blue flowered plant whose roots provide a natural red dye. We add this plant to our Black Cherry and Grapefruit lip balms.
Common Question: Does alkanet root contain toxic pyrrolizidine alkaloids?
Pyrrolizidine alkaloids (PAs) are metabolites found in many plants. Over 500 different pyrrolizidine alkaloids and their N-oxides are known and their occurrence is expected in more than 6000 plant species. They are present in many teas like chamomile, peppermint, fennel, green, black, roobios, etc., herbal supplements and even honey. They are primarily found in plants from the Boraginaceae, Asteracea, and Fabacaea families. Alkanet (Alkanna tinctoria) belongs to the Boraginaceae family.
PAs can be toxic when chronically consumed in large doses. Scary stories are all over “the internets” about plants and their PA toxicity and some, for good reason. Instead of believing “the internets” we had our alkanet root oil infusion tested for the 28 PAs provisionally selected by the European Commission as relevant in food samples by a third party lab in Germany.
Based on our third party laboratory PA study, one entire tube of our Black Cherry Lip Balm contains less than 1/20th of a microgram (ug) of the PAs Echimidine, Echimidine NOx, Intermedine/Indicine and Lycopsamine.
In 2016, The European Food Safety Authority (EFSA) looked at the consumption of certain herbal tea infusions, herbal supplements and honey. The EFSA's recommedation for safe ingestion is .1μg - 7.4μg /kg b.w./day. Different studies have recommended various maximum allowable amounts and it must be emphasized that there was no evidence for the carcinogenicity of PAs in humans.
Based on our study results in comparison with the EFSA's recent, and seven other studies since 2001 on PAs, the alkanet plant infusion we use is extremely low in PAs and safe for long term use as a “leave-on” cosmetic. As always, we are happy to share the study in depth with you should you require.
Tocopherol (soy free, sunflower derived, non-gmo) Spain
Tocopherol / CAS#1406-66-2 / EINECS#_231-710-0 Function: Antioxidant
Tocopherols (Vitamin E) are a great natural preservative; adds stability and longevity to the balms.
Organic Certificate: NA Extraction: REFINED NATURAL PRESERVATIVE <.5% Vegan: YES . Fair Trade Certificate: NO ( see note on ‘Fair Trade’).
Common Question: What about bacteria in lip balm?
Yes, lips leave bacteria on the surface of the product, but Hurraw! balms have no water-based ingredients in them, so bacteria can't thrive.
We make fresh balms daily; most are shipped within days of being made. They do not contain any artificial preservatives. Our balms are made from fresh food grade ingredients and should be purchased and used as such. We recommend using your tube of Hurraw! Balm within a year of opening (FYI, laboratory stability tests place expiration at 3 years 'on the shelf’ but that is not optimal) and storing it between 40-72° F (4-22° C).
Our balms are very heat stable but ‘melt & solidify’ cycles will change the texture and can impact oil stability. Keep it from melting in a hot bag at the beach, locked in your car in the summer heat, or stuck on the dash while you ski in sub zero temps and you’ll preserve the original creamy texture through the end of the tube.
We manufacture our products in our own dedicated manufacturing facility. An alpha-numeric code is printed on the bottom of each tube, the side of each jar or the fin of our aluminum tubes; tracking our ingredients is an important part of the process!
The first initials represent the flavor/SKU. The first and second digit denote the recommended use-by date (The first of which is the month; 1-9, Oct, Nov, Dec. The second of which is the year in which it is dated for expiry). The third digit is an internal tracker that indicates the specific batch number of the month.
Product with the batch code CO632 = Coconut Lip Balm, with a recommended shelf-life of June of 2023. Indicating that this product was manufactured in the second batch of June, 2020.
Nuts: We use a lot of nut oils here at Hurraw. Many of our balms contain only seed oils but the equipment is shared. Coconut is not considered a nut but we use a lot of it too.
Bee Free. Shea Free. Soy Free. Palm Free: We do not manufacture with beeswax, palm oil, soy products, or shea butter (ie: latex allergy).
Gluten: Our balms are tested annually by a 3rd party lab and are shown to be gluten free (less than 2.5ppm gliadin).
Flavors: European Union regulations require cosmetic manufacturers highlight potential allergens. The USA has significantly less regulations on allergen listings. Potential allergens are organic compounds in essential oils and flavors that may cause an allergy; it’s always good for the consumer to know this information. As per EU regulations, any potential allergen has to be listed on the labeling.
Everyone is different and we always recommend a sensitivity test prior to application of any of our products. A great place to test this is on the inside of your wrist; we recommend discontinuing use should any sensitivity or irritation occur.
Active Sunscreen Ingredient: non-nano zinc oxide / CAS #1314-13-2 / EINECS #215-222-5 Function: Opacifier / UV blocker
Zinc oxide is the only all natural, broad spectrum (blocks both UVA and UVB) sun screen available today. Zinc oxide is a mineral that is mined from the Earth.
Zinc oxide protects your lips by sitting on top of them and thus, provides a physical barrier against UVA and UVB rays. It actually deflects the rays away from the skin to prevent any harm. For adequate protection, environmental conditions must be considered (time of day, altitude, season, etc.) and zinc oxide must be applied often.
Our SPF 15 factor is verified biennially by a 3rd party lab. The Drug Facts can be found on the inside of our the Sun Balm label.
Common Question: What about nano particles?
Nano particles are between 1 and 100 nanometers in size and the belief is that they could be absorbed through the skin causing toxicity. We use only non-nano, non-coated Zinc oxide.
Common Question: Is zinc oxide safe?
As of 2019, only two SPF ingredients are GRASE (Generally Recognized As Safe and Effective) via the FDA: zinc oxide (broad spectrum) and titanium dioxide (not as broad spectrum as zinc). PABA and trolamine salicylate and the other twelve chemical sunscreen ingredients used in cosmetics are not GRASE as of 2020.
Common Question: Why isn’t the SPF balm organic?
Although our Sun Balm contains 68% organic ingredients, anything that has zinc oxide in it can not be certified as "made with organic ingredients" under the NOP agricultural organic guidelines although the organic content % is still listed.
Common Question: Is your balm "reef safe"?
Although zinc oxide is considered a "reef safe" sunscreen compared to chemical based ones (especially those containing oxybenzone or octinoxate) know that ALL sunscreens in excess harm reefs. Cover up vs. lubing up!
Creating a life, a workplace, and a product that impacts minimally on our EARTH is important to us. We ship in recycled and recyclable corrugated packaging and use 100% recycled post consumer paper for void fill. Our wholesale packs and product boxes are made from 100% post-consumer paperboard using 100% wind power. If we have to shrink wrap, we use non-toxic polyolefin vs PVC.
In our continuing efforts to reduce plastic use, we are choosing more readily recyclable materials for our products: aluminum, glass and tin.
Plastic Tubes: United States
We literally can not get enough recycled PCR (post-consumer recycled material) pellet to make our tubes. We must use FDA approved plastic for cosmetics: a clean, non tainted plastic #5. We have been contacting plastic manufacturers around the world for the last five years trying to find a solution. The bad news: there is none...yet. Petroleum rules the planet and that makes us (and you) sad...and mad...and... Look, plastic is amazing, it has changed the world. It works really well for many, many things. We must close the loop and be smarter in its uses. To just stop using it is just not a viable solution as all alternative packaging materials have similar manufacture and disposal issues too.
The ONE thing you can do to help now: LIMIT SINGLE-USE PLASTIC CONSUMPTION (food containers, yogurt cups, coffee pods, cups, cup lids, straws, forks, spoons, beverage bottles, trial size items, produce bags, etc...etc...etc...). C'mon, bring your own bag and cup already! ;)
We’ll keep trying to find a solution. Know that we always use recycled pellets in our tubes when available (up to 50%) and they are still recyclable #5 (although honestly, there is very little market for recycled polypropylene and hardly anyone does the recycling of it). We hope to reduce our plastic use in the coming years and if you have any ideas, holler at us! Our hope is that PCR material becomes easily attainable for all manufacturers that rely on plastics and that alternative plastic material and technology continues to be developed.
Common Question: Do the plastic tubes leach BPA into the balm?
Common Question: Why haven't you put your balm cardboard tubes?
We tried...and tried again. We love the concept of cardboard tubes but in real life application we felt they didn't perform to our standards. Cardboard tubes didn't keep our balms fresh, a slightly cardboard taste would develop, the oils in the balm would "weep" into the pulp, and the constant capping was problematic in it's lasting rigidity. Bummer.
Aluminum Tubes: France
In our efforts to reduce plastic use, we have introduced aluminum tubes. Even most silver “aluminum looking” pliable tubes on the market are infiltrated with plastic but ours are not! We believe just one small change can make a difference.
Common Question: Does aluminum leach into the balm?
No. Heavy metals are all over our environment; in our water, food, cookware, etc. But rest assured, there is no aluminum leaching into our BALMTOO. Modern aluminum tubes have been repeatedly tested for safety; they are very safe and do not leach aluminum. Our tubes are manufactured in Europe where they are still used extensively in personal care products. The EU has very high safety standards for cosmetics and the packaging of them.
Common Question: How do I open and use the aluminum tube?
1. Unscrew the cap. 2. Flip the cap over and re-screw onto the tube to puncture seal. 3. Re-seal using either side of cap. 4. Squeeze gently from the bottom up. Squish the tube as you use product or roll the tube up as you use product.
Common Question: Can I recycle my tube and cap?
Yes! Remove the cap and recycle the tube with other aluminum products. The cap can be recycled as #5...but again, hardly anyone does the recycling of it.
Glass/Tin: United States & China
Again, in our efforts to reduce plastic use, we have introduced glass and tin.
Common Question: Can I recycle my Aura jar/lid and Slim Slider?
Yes! Remove the cap and recycle jar with glass. The tin lid and our Slim Slider can be recylced with tin/metals...or re-use it in a plethora of ways!
Common Question: I can’t get my Aura lid off/on? I can't open the Slim Slider tin?
Aura: Rarely, the “threads” don’t line up perfectly on the first try to screw your lid back on. Be patient, line the threads up and bingo!
Hurraw! Balm is a clean energy partner of Arcadia Power. Arcadia Power is a renewable energy certificate (REC) that matches 100% of our electricity usage with Wind energy from partnered generation facilities. Visit www.arcadiapower.com to learn more about how you can make this switch.
Regulatory oversight and standards for cosmetics and supplements in the USA is weak (at best). While compliant with US regulations, we feel it is more important to actually test our products in independent labs and adhere to EU standards and regulations. Over 172 BILLION $'s are spent on supplements and cosmetics every year. Literally, anything can be sold as a cosmetic or supplement without going through any regulatory testing for efficacy or safety. That should both terrify and enrage you.
Testing is important. Our balms are tested yearly for heavy metals, and other contaminants. We also test yearly to pass Cali Prop 65. In order to be sold in the EU market, we must list potential allergens and test our balms yearly (via a third party lab) for microbial and other potential contaminants. Our Sun Balm is tested biennailly for confirmation of it's SPF factor. For the past five years, we have repeatedly tested for the presence of gluten (technically, none of our ingredients contain any) and have never received a test report with more than 2.5ppm of gliadin.
Yes, you are worth it ;)
Again, regulatory oversight for cosmetic and supplement labelling in the USA is weak (at best). We follow strict EU labelling guidelines.
Proper labelling is important. Our balms are labelled correctly and must include the name and the address of the company (Responsible Person), an ingredients list in decreasing order of weight of the ingredients (the same ingredient names are used across the European Union and most countries worldwide so people are easily able to identify them (INCI), potential allergens present, nominal net weight, a date of minimum durability, a lot/batch code and the country of origin in which it was made.
These past few years we've seen a huge-truth-stretching-side-eye peering shift in the 'natural cosmetics' market. Not only in the quality, integrity and ingredient labelling of the products but also the marketing (and making) of them.
Here's our Truth. Our balms won't perform collagen-making-anti-aging-wrinkle-erasing-age-defying miracles. However, the pure plant oils in our balms do contain essential fatty acids and nutrients that provide benefits for the skin when applied topically. Read on below (and above) if you want to know more!
The majority of cosmetics (including our balms), only affect the moisture level of the epidermis. The stratum corneum, your best friend and outermost twenty or so layers of cells that make a protective barrier, is first (and usually last) in line for quenching. FYI: your lips stratum corneum is much thinner.
Anything in a cosmetic product (if small enough molecularly and with the correct polarity) can enter your body via the dermis and hypodermis. Certain products are manufactured to specifically do this; the molecules are small enough and (usually chemically) enhanced to allow passage through the trio of skin layers (epidermis, dermis, hypodermis) and into your system (ie: hormone creams, tretinoin, hydroquinone creams, etc.)
Know that collagen and elastin reside in the dermis layer and anything that could penetrate this layer is considered a drug by the FDA. It must be labeled as such and can't be purchased over the counter without a prescription.
Bottom line, most over-the-counter cosmetics do not get past the epidermis and therefore do little to impact skin cell metabolism (aka: aging... although one could argue SPF products eventually do impact aging). Still, there is potential for anything you put on your skin - especially your lips - to be absorbed into your incredible body.
Choose wisely. Seek ingredient knowledge.
Cosmetic products often mis-state what they really are. Serums (plant oils in a fancy bottle), we're looking at you ;) and natural cosmetics costing upwards of a Ulysses or Ben Frank is eye watering. Yes, you are buying the experience and that's ok too!
Nothing in a jar can truly, permanently transform your skin. Skin just doesn't work like that; marketing does. Sure you can peel it, plump it, fill it, smooth it, etc. but it's an ongoing chore because you are only dealing with the surface (epidermis) and those surface cells are constantly being regenerated.
Over the past decade, we've learned that making truly natural cosmetics en mass is hard work! The majority of cosmetic brands are contract manufactured akin to the fashion industry. Seasonal lip colors, celebrity skincare lines with trendy anti-aging claims, etc. It's really just the same old colors and formulas in fancy plastic packaging marketed as must haves every season.
Truly natural cosmetics just can not run on the cosmetic industry hamster wheel. Many excellent cosmetic products can be manufactured with just a handful of pure, non-processed plant-based ingredients. But we must be realistic in their limits. They are after all, like food.
Educate yourself on ingredients (click above) and be diligent in the choices you make.
We often get asked why we don't pump out new products more often...
We make balms from fresh plant based ingredients in our own manufacturing facility, as needed. Meaning, we don't have to project and pre-order for the next season from a contract manufacturer and have product sit on a shelf. This allows us tremendous flexibility in our "make fresh" production.
Basic skin care needs are simple: cleanse/hydrate/protect. You can achieve this using just a few simple plant-based products. We've learned from experience that the best skin care is achieved from the inside out.
Nourish and protect your skin wisely. Feed your body lots of plant-things so your skin can reap the rewards. Love every line, every blotch, every spot, every everything. Choose products as close to their natural state as possible to cleanse, hydrate and protect those skin cells.
You will always find a list of every ingredient Hurraw! uses and why it is used. We want you to have access to this information and continue to learn about the health of your skin and the cosmetic products you choose to use.
USA retail orders within the contiguous United States are processed and usually shipped within 24 hours (M-F) after receipt of payment. You will receive a shipping confirmation number and can expect delivery within 2-6 business days after placing an order.
International retail orders ship via USPS Priority and USPS First Class Mail. Most International orders arrive within 7-10 days but some can take as long as 4 weeks to arrive due to delays in Customs.
*Although Hurraw! can tolerate higher temps than most balms, please know that HOT summer-time mailboxes and Hurraw! balms don't like to hang out for very long.
USA wholesale orders are shipped UPS and USPS Priority Mail. International Wholesale via USPS Priority, Fed Ex or UPS Int'l Priority (2-3 day). If you require another method of shipping, please contact us.
Returns: We guarantee our balms unconditionally. If you feel a return is necessary, please contact us!
General Data Protection Regulation (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the export of personal data outside the EU and EEA. Visit gdpr-info.eu for more information.
The California Consumer Privacy Act of 2018 (CCPA) is a regulation in California state law that gives consumers more control over the personal information that businesses collect about them. This law secures new privacy rights for California consumers, including: The right to know about the personal information a business collects about them and how it is used and shared; The right to delete personal information collected from them (with some exceptions); The right to opt-out of the sale of their personal information; and The right to non-discrimination for exercising their CCPA rights. Visit oag.ca.gov/privacy/ccpa for more information.
GDPR and CCPA compliant features are built into our website platform. We keep only the necessary info secured in your account to be able to ship orders and send confirmation emails. Our website will use your personal information to block any transactions that appear to be fraudulent through automated decision-making. Our team is knowledgable on data security and will only access your information if they need to fulfill shipping or tracking of products you have purchased.
We do not market to our customers. We do not send email or sms advertisements to our customers. We do not sell our customers data to 3rd parties. We do not share our customers contact info with any other entity. You will not find a button that allows you to opt-out of the sale of your personal information on this website as we do not sell your private information.
In the unlikely event of a data breach, you will be contacted within 72 hours and informed of the event.