Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to ensure that our online store is usable by all customers, including individuals with disabilities, and we are continually working to improve accessibility across our website.

Our website is built on the Shopify ecommerce platform and uses the Shopify Craft theme, which is designed with many accessibility best practices in mind, including semantic HTML structure and responsive layouts. We also take additional steps to improve accessibility through content practices and ongoing review.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide guidance on making web content more accessible to people with disabilities, including users of assistive technologies such as screen readers, keyboard navigation, and screen magnifiers.

While the current theme supports many accessibility features, full conformance with all WCAG success criteria cannot be guaranteed, particularly where limitations exist within third-party apps, embedded content, or customizations. Accessibility is an ongoing effort, and we regularly review our site to identify areas for improvement.

Accessibility Features:

As part of our accessibility efforts, our website includes the following features commonly supported by the Shopify Craft theme and our content practices:

* Semantic HTML and structured page layouts to support screen readers

* Keyboard-accessible navigation and interactive elements

* Responsive design that adapts to different screen sizes and devices

* Focus indicators to assist keyboard users

* Text alternatives for images where applicable

* Attention to color contrast for readability

Known Limitations:

Despite our best efforts, some accessibility limitations may exist, including:

* Certain interactive elements (such as product filters, sliders, or modals) may present challenges for some assistive technologies

* Third-party Shopify apps or embedded services may not fully meet accessibility standards

* Some content or legacy pages may require ongoing remediation

We are actively working to address these issues where feasible and to prioritize improvements that enhance usability for all visitors.

Third-Party Content:

Our website may include content or functionality provided by third-party services or applications integrated through Shopify. While we strive to work with vendors that support accessibility best practices, we do not have full control over the accessibility of third-party content.

Feedback & Assistance:

We welcome feedback on the accessibility of our website. If you experience difficulty accessing any part of the site, completing a purchase, or using a specific feature, please contact us and we will make reasonable efforts to assist you.

Contact Information:
Email: info@hurrawbalm.com
Phone: 406 730-2571

We aim to respond to accessibility-related inquiries within 2 business days.

Ongoing Improvements:

Accessibility is an ongoing process. We regularly evaluate our website, content, and Shopify theme updates to improve accessibility and usability, and we remain committed to making reasonable modifications to better serve all users!

Last Updated: January 2026